Terms of Service

1. Operator and contact information

The Service is operated by TryLLM ("TryLLM", "we", "us" or "our"). The Service is available at tryllm.net. Legal notices, support requests and other correspondence may be sent to support@tryllm.net.

2. The Service

TryLLM provides a digital developer service through which one API key and an OpenAI-compatible endpoint can be used to submit requests to supported third-party artificial-intelligence models. Requests are transmitted to the selected model provider and responses are returned electronically. We do not sell physical goods, access to third-party accounts, or human consulting services.

3. Eligibility and accounts

You must be at least 18 years old and legally capable of entering a contract. You must provide accurate account information and protect your sign-in credentials and API keys. You are responsible for all activity and charges made through your account or keys. You must revoke a compromised key promptly and notify us of suspected unauthorised use. Accounts and keys may not be sold, transferred or shared outside your organisation without our written permission.

4. Credits, subscriptions and payment

• Prepaid credits are consumed according to the model selected and the number of input and output tokens processed. Current prices are shown before purchase or in our published pricing.
• TryLLM Plus is an optional recurring subscription. Its price, billing interval and included allowance are disclosed at checkout. It renews automatically until cancelled through your account.
• Credits are a limited contractual right to use the Service. They have no cash value, bear no interest and are not transferable.
• Our payment provider processes card and billing information under its own terms. We do not receive or store complete card numbers.
• Taxes may be collected where required. You are responsible for any taxes not collected at checkout and for keeping billing information accurate.

5. Cancellations and refunds

You may cancel a subscription at any time; cancellation takes effect at the end of the current paid period. Because API usage is delivered immediately, consumed credits are non-refundable. Unused credits or a substantially unused subscription may be eligible for a refund if you contact us within 14 days of purchase. Duplicate, unauthorised or clearly erroneous charges will be investigated and, where confirmed, refunded. Nothing in these Terms limits mandatory consumer rights that apply in your jurisdiction.

6. Prohibited content

You must not use the Service to create, request, transform, distribute or facilitate content that:

• sexually exploits or endangers a child, including child sexual abuse material, grooming, sexualisation of minors or age-obscured content;
• promotes terrorism, violent extremism, credible threats, targeted violence, self-harm instructions or glorification of serious harm;
• constitutes unlawful hate, targeted harassment, stalking, bullying, intimidation or non-consensual intimate imagery;
• is unlawful, fraudulent, deceptive, defamatory, obscene, or infringes intellectual-property, privacy, publicity or other legal rights;
• contains malware, ransomware, credential theft, phishing material, malicious code or instructions intended to compromise systems;
• enables regulated or controlled transactions prohibited by law, including illegal drugs, weapons trafficking, gambling, sanctions evasion or money laundering; or
• impersonates another person or falsely represents the origin, authenticity or endorsement of content in a materially deceptive way.

7. Prohibited use

You must not use or attempt to use the Service to:

• violate any law, court order, sanction, export-control requirement or the enforceable rights of another person;
• conduct fraud, phishing, spam, scams, identity theft, payment abuse, market manipulation or other deceptive commercial activity;
• develop, deploy or improve malware; gain unauthorised access to data, accounts, networks or devices; evade security controls; or disrupt a service through denial-of-service or similar attacks;
• make decisions in high-impact fields such as employment, housing, credit, insurance, education, law enforcement, immigration, legal or medical services without qualified human review and all safeguards required by law;
• identify or infer highly sensitive personal data, conduct unlawful surveillance, create facial-recognition databases, or process personal data without a lawful basis and required notices;
• circumvent safety measures, rate limits, usage accounting or access restrictions; probe or reverse engineer the Service; scrape it; or interfere with its operation;
• resell, sublicense, lease or provide shared access to the Service or an API key, or use the Service to build an unauthorised competing proxy or mirror; or
• misrepresent AI-generated output as verified human or professional advice where doing so could cause harm.

You must also comply with the applicable usage policies of each model provider whose model you select. Those policies may impose additional restrictions.

8. Enforcement and reporting

We may investigate suspected violations and may restrict models, throttle requests, suspend keys, suspend or terminate accounts, remove access, preserve relevant records, or report conduct to providers or lawful authorities where reasonably necessary. We may act immediately where continued access presents a security, legal, fraud or safety risk. To report prohibited content or misuse, email support@tryllm.net.

9. Your content and responsibilities

As between you and TryLLM, you retain your rights in prompts and outputs, subject to applicable law and provider terms. You grant us the limited permission needed to transmit and process requests and return outputs. You represent that you have all rights and lawful bases needed for content and personal data you submit. You must review outputs for accuracy and suitability before use. Outputs may be inaccurate, incomplete or similar to output provided to others and are not a substitute for qualified medical, legal, financial or other advice.

10. Intellectual property

TryLLM and its software, design, documentation, branding and related materials are owned by us or our licensors. Except for the limited right to use the Service under these Terms, no intellectual-property rights are transferred to you. Third-party model names and trademarks belong to their respective owners and do not imply endorsement.

11. Availability and changes

We seek to provide a reliable Service but do not guarantee continuous, error-free or permanently available access. Models, prices, limits and features may change as technology, law and provider availability change. We may discontinue a material feature on reasonable notice where practicable.

12. Disclaimers and liability

To the fullest extent permitted by law, the Service and all outputs are provided "as is" and "as available" without warranties of accuracy, fitness for a particular purpose or non-infringement. TryLLM is not liable for indirect, incidental, special, exemplary or consequential loss, lost profits, lost data or business interruption. Our aggregate liability arising from the Service will not exceed the amount you paid to TryLLM during the three months preceding the event giving rise to the claim. These exclusions do not apply where prohibited by law.

13. Termination

You may stop using the Service at any time. We may suspend or terminate access for a material or repeated breach, non-payment, fraud, legal requirement, security risk or harmful use. Where appropriate, we will provide notice and an opportunity to remedy the breach. Provisions which by their nature should survive termination will remain effective.

14. Governing law and disputes

These Terms are governed by the laws applicable to the operator's place of business, without regard to conflict-of-law principles. The courts of that jurisdiction will have exclusive jurisdiction over disputes, except where mandatory consumer law gives you the right to bring a claim elsewhere. Before filing a claim, each party agrees to attempt in good faith to resolve it by written notice.

15. General terms

If any provision is unenforceable, the remaining provisions continue in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganisation or transfer of the Service. These Terms and our Privacy Policy constitute the entire agreement concerning the Service. We may update these Terms and will post the revised date; material changes will be notified where reasonably practicable.

16. Contact

Questions, legal notices and complaints may be sent to support@tryllm.net.